Payments

What are the payment methods envisioned by store.moleskine.com?

store.moleskine.com accepts payments by credit cards, PayPal, bank transfers and cash on delivery for orders to be delivered within Italy.

Credit card

Which credit cards can I use?

The credit cards that at the present time are acceptable for payment are Visa, CartaSì, MasterCard and American Express.

Is the use of my credit card on store.moleskine.com safe?

Your data are absolutely safe. In fact, credit card data are sent, in the course of effectuating the order, to GeoTrust, and are protected against unauthorised access, by means of cryptographic SSL (“Secure Socket Layer”) transfer of the data. Such data are not accessible to third parties. For further information, please consult the paragraph “Payments,” included in the section “General Conditions of sale” in the Legal Area.

When is my order debited?

For orders made by credit card, debiting occurs at the time of the order. We remind you that you will be debited solely for the cost of the products effectively shipped.

PayPal

You may select PayPal for your type of payment. Clicking on “Proceed with the order” on the data confirmation page, the login page of PayPal is opened for access to your account and to complete payment. If you do not yet have a PayPal account, you could create one at the login page of PayPal, prior to concluding the order.

Bank transfers

Moleskine Store can avail itself of its partnership with Global Collect, an international payment gateway that lets you make transfers directly with banking institutions located in your country of residence, thus avoiding bank surcharges. It is important to make the payment according to the bank information when confirming your order and to cite the reference number that we give you. 

Time recording of payment

The payment by bank transfer must be made strictly within 15 days from the placing of the order.

Questions?

If you wish further information on this system of payment you can write an e-mail to Customer Care of store.moleskine.com at this address: customercare@moleskine.com.

Can I pay in cash at the time of delivery?

You can pay in cash on the delivery only if the type of payment preselected is cash on delivery and the delivery of the order occurs within Italy. Remember that the limit for acquiring products with this method is up to a maximum amount of 250 Euros and that the payment can only be made in cash.