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The customer has the right to return the Products purchased on store.moleskine.com, without any penalty being charged and without need for justification, either within 14 (fourteen) calendar days after receipt by the Customer of the Products in question, or within the term established by the mandatory regulations applicable in the country where the Customer resides, if this is longer. Upon receipt of the Products by Ibox SA, the sales agreement shall be cancelled for all purposes and all the relative obligations, rights and claims shall lapse, notwithstanding the fact that if the Products returned to Ibox SA are damaged, Ibox SA shall be entitled to compensation for said damages with the payment already made by the Customer for the Products. Moleskine products that have been personalised by the buyer via the "Personalisation" section of the Moleskine website are exempt from Art. 59, letter c) of the Italian Consumer Code and therefore are excluded from the right to withdraw as pursuant to the law. This is without prejudice to all other mandatory legal rights.