One Click Buy

Shipping Information

Moleskine offers a special free shipping offer on all orders over $35 (U.S. Only). This discount will be applied during checkout when the items are added to your shopping cart.

Please note, orders placed during office hours (Monday - Friday, 8:00am - 5:00pm EST) are typically processed in 2 business days and the delivery is carried out in timeframes depending on the carrier and shipping method. Since deliveries are not made on Saturdays, Sundays, or holidays they will be made on the following business day.

Shipping to an alternative address (e.g. your workplace) is permitted; However due to security reasons, http://store.moleskine.com cannot deliver to P.O. Boxes.

Shipping Rates and Options

U.S. Options:

  • USPS Standard Shipping - (3-5 day delivery): $4.95 Flat Rate
  • UPS Express Saver - (3rd day delivery)
  • UPS 2Day (2 day delivery)
  • UPS Standard Overnight (1 Day Delivery)
  • UPS Priority Overnight (1 Day Delivery)

Costs vary on order weight and destination. To provide the best value to our US customers, orders are shipped via US Postal Service and UPS. To receive a shipping estimate please use the Shipping Calculator in the Shopping Cart.

We ship to Canada!

Canada Options:

  • Canadian Post - (5-6 day delivery): $7.70 Flat Rate
  • UPS International Economy Canada - (3-5 Day Delivery)
  • UPS International Priority Canada - (1-3 Day Delivery)                           

Costs vary on order weight and destination. To provide the best value to our Canadian customers, orders are shipped via Canadian Post and UPS. To receive a shipping estimate please use the Shipping Calculator in the Shopping Cart.

Please note, for personalized orders, please allow an additional 3-4 business days before the shipping cut off dates.

Due to unforeseen circumstances such as weather, estimated delivery dates cannot be guaranteed. The distribution center will be closed on Christmas, and New Year’s Day. All orders placed on these day will be processed the next business day.  From the Moleskine Team, have a safe and joyous holiday.

Tracking your Order

As soon as the order is dispatched from our warehouse, you will be contacted via email confirming all shipping details. Non-registered users can track the status of the order using the order number and tracking information provided in the email. If you have a profile with us on http://store.moleskine.com, you can track the details of your order in the MY PROFILE section.

If you have any questions or have not received a confirmation email, please reach out to the Customer Service team, 1-866-999-8307.

Custom Orders

Please allow up to 2-3 business days for customized orders to be processed before shipping. We are creating a very special personalized item and our custom team is working hard to provide you with a great creative tool. Once the order is shipped, you will be notified via email with shipping information.

Customer Service

If you have any questions about your order, please reach out to the Moleskine Customer Service Team at 1-866-999-8307 or Contact Us Form. The customer service team can be reached via the phone Monday - Friday from 9:00am to 9:00pm ET.

We do our best to meet the shipping times that we have estimated in this section. However, shipping times may vary due to factors beyond Store.Moleskine.com’s control.

HOW LONG DOES SHIPPING TAKE FOR PERSONALISED ORDERS?

Orders for personalised products made during office hours (from Monday to Friday, 8.00am to 5.00pm) should be shipped according to the normal times for your country. However please take an additional 3-4 working days into account for the order to be delivered.

Thank you for being a customer with Store.Moleskine.com!